First Things First

I’ve seen it done elsewhere, but I’m going to go ahead and write a series of posts on first things you should do as a new CIO in a company. The following few posts will outline my thoughts on the subject. Would welcome your opinion and suggestions on what I might be missing. More coming soon.

2 thoughts on “First Things First”

  1. Mark, Not sure if you are looking for something like this – but I believe the most critical first step a senior IT leader needs to address is communication. Some IT teams that I work with at the mid level (reporting to the CIO and lower) need help with communication skills. They need to be listening more and interacting with their customers (the end users and business unit leadership). They need to understand the goals of their customer’s business and truly align them with the goals of IT.

    Often I know more about their customers (within the business) and have to act as a go between and help align. It occasionally pays off. I find this “single point of failure” can be the most costly and usually does the most damage within an organization.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s