Thank You and Well Done

I was in a meeting years ago where a senior executive told us that he didn’t believe other senior leaders in an organization needed to be told ‘good job’ or ‘thanks’ regarding their work.   Senior leaders are self-starters and don’t need this kind of re-enforcement.

Wrong.  Everyone wants to be valued and hope that their work is making a difference.   Everyone.

This morning I got an email from a person who used to work in my organization.  He has since moved on to a new place and then another new place.   He said at one place where he worked after leaving here they ‘had no leadership at any level’ and at the other place the highest ranking person ‘has no idea how to lead.’  The purpose of his email was just to tell me that after seeing some other IT organizations, he just wanted to say ‘good job’ for what we are doing here.   He went on to talk about goal alignment, ethics and about making a difference while here.

This is one of the nicest emails I’ve ever received and he did not need to send it.   As you can guess, it made my day and I appreciate him taking the time to send this to me.

Whereever you are stop what you are doing and send someone a ‘good job’ note or a ‘thank you’ note.    Your act of kindness  might be the only one they get today.

4 thoughts on “Thank You and Well Done”

  1. Totally agree. I try to make a point to send emails just like the one you describe. Hearing from a co-worker or boss, even or especially years later, can be a huge boost for folks.

    One thing I’d add: thanks and praise are not the same. Most people need a good dose of both at various times. I’ve seen plenty of leaders simply thank people after a victory. While commendable, that’s not actually the same as telling people that they did a great job.

  2. Great point Mark! On our internal surveys, “recognition” is routinely cited as being just as important, if not more important than compensation in terms of employee satisfaction.

    2 years ago, I added a segment to my weekly team call labeled the “highlight reel”. Its a forum to provide public shout-outs and recognition to other team members for excellence. It has resulted in stronger cohesiveness as a team while also helping to expose innovation that previously hadn’t gotten much press.

  3. Jeff, Peter and Trey, thanks for stopping by. Peter, I agree and thanks for the great addition to the post. Trey, sounds like a good policy with your group.

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