Fire Fighting

Years ago a colleague told me that if you clean up the problems in your organization and generally set things on the right path, then you run the risk of disappearing and not being recognized or ‘worried about’ much until something breaks or there is a crisis.   There is a really great post on this subject with the title of Why is Fighting Fires More Valuable Than Avoiding Fires which I want to recommend.  The article talks a bit about the current Toyota problems, but it applies all over the place.

In IT and in all parts of the Enterprise, we need to develop ‘eyes’ to look for the people who are holding it together quarter after quarter.  People and teams who:

  1. keep us out of trouble,
  2. who are consistently delivering results in a quiet fashion,
  3. who are researching new ideas and making ongoing, continuous improvements and
  4. those who are just making good things happen month after month.

It is way too easy to run from one fire to another and over look these good people who don’t let the fires happen in the first place.

Something to think about.

2 thoughts on “Fire Fighting”

  1. My thanks to Arun for pointing me here!

    And I could not agree more! please allow me a quote from one I wrote a while ago;

    “…discussion I previously had with the president of the company I work for. That conversation was about how aligning along ITIL lines with process and financial discipline had reduced both our IT costs, and the (very) large amount of outages and service failures that we had been having when I joined them.

    During that talk, he made the comment; How soon we forget…”

    full post is here:

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